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FAQ

Orders

How do I cancel an order?

Can I exchange an item if I purchase the wrong size?

Why does my item(s) smell like vinegar?

Are the inside tags removable?

I did not receive an email confirmation with my order number, why is this?

It has been 2-5 days after my purchase and I still haven't received a tracking number and/or confirmation that my item has shipped?

Shipping

How come my items didn't come in one package?

How long does it take for the order to arrive?

What if the product was damaged in the mail?

Is there any other shipping methods besides standard?

Shipping rates keeps changing, Why?

In-Store

Why does some products have a range of prices?

Can coupons or discount codes be stacked?

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